Job Description & Requirements
All Seasons Event Captains are integral parts of our event teams to lead & execute seamless events. Individuals with a high level of organization & a positive attitude are the most successful candidates for this position.
Setting up and managing staff shifts and timetables.
Developing and providing staff with the necessary training, including customer service and serving etiquette.
Managing the setup of events.
Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
Monitoring the inventory of supplies, equipment, and furniture.
Tending to guests' requests, questions, and complaints.
Ensuring that the venue and facilities remain neat and clean.
Ensuring that all applicable safety regulations are communicated and adhered to.
Setup/Fully Breakdown events, leaving venue spaces as they were upon arrival & per specifications
A minimum of 3 years experience as a banquet captain or similar.
Excellent leadership abilities and the ability to manage many staff members.
Great time management and multitasking abilities.
Excellent written and verbal communication abilities.
The ability to provide an excellent level of customer service, even in stressful situations.
Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
Willingness to work long hours, irregular shifts, and on weekends and holidays.
SATURDAY AVAILABILITY IS A REQUIREMENT